FAQs
Whether you’re still exploring or getting ready to lease, find answers about apartments, amenities, applications, payments, pets, parking, maintenance, and everyday life at The Heights of Knoxville.
Frequently Asked Questions
Rent is Due on the 1st of each month and is considered late at 12 AM EST on the 6th. Rental payments are set up as an installment plan, with the contracted amount divided up between the 12-month lease term.
We recommend queen size bedding as the beds are full XL. Any dishes, cookware, and any decorations that you would like for your new home!
Pets are welcome at The Heights of Knoxville. Contact the leasing team before bringing a pet so we can walk you through the pet policy, restrictions, and applicable requirements.
You can submit a maintenance request through your resident portal. For emergency maintenance, please call the office during office hours, and for afterhours calls, please call the emergency maintenance line.
Each bedroom includes a full XL bed, mattress, headboard, desk, chair and dresser. The living area includes a couch, coffee table, and TV stand. The kitchen includes energy-efficient appliances, a refrigerator with an ice maker, a dishwasher, and a washer and dryer.
Connect With Us
Still have questions? Our team is easy to reach and happy to walk you through everything—from floor plan options to move-in details. Reach out and we’ll make sure you have everything you need to make the right call.